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infinite}.skeleton-line.wide{width:100%}.skeleton-line.short{width:45%}.conversation-rail-empty,.conversation-status-empty{min-height:180px}@keyframes conversation-spin{to{transform:rotate(1turn)}}@keyframes conversation-progress{0%{transform:translateX(0)}to{transform:translateX(338%)}}@keyframes conversation-skeleton{0%{background-position:100% 0}to{background-position:-100% 0}}.transcript-panel{padding-bottom:30px}.conversation-workspace-three .transcript-panel{min-height:0;flex:1 1;padding:14px;display:flex;flex-direction:column;gap:12px}.conversation-composer,.conversation-workspace-three .transcript-panel>.panel-header{flex-shrink:0}.conversation-transcript-wrap{position:relative;min-height:0;flex:1 1}.conversation-jump-latest{position:absolute;right:14px;bottom:12px;z-index:1;display:inline-flex;align-items:center;gap:10px;min-height:34px;padding:7px 12px;border:1px solid #c8d6c1;border-radius:18px;background:#fff;color:var(--green-dark);box-shadow:0 3px 12px rgb(30 50 25/12%);font:inherit;font-size:11px;font-weight:700;cursor:pointer}.conversation-jump-latest:focus-visible,.transcript:focus-visible{outline:2px solid var(--green-dark);outline-offset:2px}.conversation-workspace-three .transcript{height:100%;min-height:0;max-height:none}.conversation-composer{display:grid;gap:7px}.conversation-composer>label{color:var(--text);font-size:10px;font-weight:800}.conversation-composer-row{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:stretch;gap:8px}.conversation-composer textarea{min-height:62px;max-height:170px;padding:10px 12px;font-size:12px;line-height:1.45}.conversation-composer textarea:disabled{color:#8d8b84;background:#f1f0ec}.conversation-send-button{min-width:92px;min-height:62px}.conversation-composer-meta{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;color:var(--muted);font-size:10px;line-height:1.45}.conversation-composer-meta span:first-child{max-width:620px}.conversation-composer-meta span:last-child{flex:0 0 auto;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.conversation-operation-status{min-height:17px;font-size:9px;font-weight:700}.conversation-operation-error{color:var(--red)}.conversation-operation-success{color:var(--green-dark)}.conversation-loading-spinner.inverse{border-color:#fff rgba(255,255,255,.36) rgba(255,255,255,.36)}.transcript{min-width:0;max-height:calc(100vh - 240px);overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:9px;overscroll-behavior:contain;overflow-anchor:none;scrollbar-gutter:stable;background:radial-gradient(circle at 20% 5%,rgba(73,107,69,.05),transparent 18%),#f7f6f2;border-radius:8px}.message-bubble{position:relative;min-width:0;flex:0 0 auto;width:min(78%,610px);padding:10px 12px 8px;display:grid;gap:4px;border:1px solid #e8e6df;border-radius:8px 8px 8px 2px;background:#fff;box-shadow:0 3px 10px rgba(30,30,26,.03)}.message-bubble.outbound{margin-left:auto;border-color:#dfe8dd;border-radius:8px 8px 2px 8px;background:var(--green-pale)}.message-bubble.is-grouped{margin-top:-5px}.message-bubble.is-grouped>span{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.message-bubble>span{color:var(--orange);font-size:8px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.message-bubble.outbound>span{color:var(--green-dark)}.message-bubble p{overflow-wrap:anywhere;margin:0;font-size:12px;line-height:1.55;white-space:pre-wrap}.message-bubble small,.message-bubble time{color:#706f65;font-size:10px;text-align:right}.message-metadata{display:flex;justify-content:space-between;flex-wrap:wrap;align-items:flex-end;gap:7px}.message-delivery{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:7px;margin-left:auto}.log-event-outcome{display:flex;flex-wrap:wrap;gap:4px;padding:7px 9px;border-radius:5px;font-size:11px}.log-event-outcome.is-resolved{color:#315429;background:#edf3e8}.log-event-outcome.is-pending{color:#735322;background:#fff5df}.log-event-outcome.is-failed{color:#873c35;background:#fbede9}.message-permalink{color:inherit;border-radius:2px;text-decoration:none}.message-permalink:hover{text-decoration:underline;text-underline-offset:3px}.message-permalink:focus-visible{outline:2px solid var(--green-dark);outline-offset:3px}.message-bubble.is-linked-message{border-color:var(--green-dark);box-shadow:0 0 0 2px rgb(73 107 69/20%)}.conversation-message-link-error{position:absolute;top:6px;left:10px;right:10px;z-index:2;margin:0;padding:9px 12px;border:1px solid #d7bca7;border-radius:6px;background:#fff7ed;color:#754423;font-size:12px;line-height:1.4}.message-bubble .message-send-status{color:var(--green-dark)}.message-bubble .message-attachment-note{text-align:left;line-height:1.4}.detail-aside{display:grid;gap:16px}.small-copy{font-size:11px}.callout-warning{color:#8c552e;background:var(--orange-pale)}.callout-success,.callout-warning{padding:12px;border-radius:6px;font-size:11px;line-height:1.5}.callout-success{color:var(--green-dark);background:var(--green-pale)}.control-stack{margin-top:20px;display:grid;gap:15px}.conversation-state-editor{display:flex;align-items:center;justify-content:space-between;gap:12px}.conversation-state-editor>span{color:var(--muted);font-size:10px}.button-row{display:flex;flex-wrap:wrap;gap:8px}.note-editor textarea{font-size:11px;line-height:1.45}.form-success{margin:0;color:var(--green-dark);font-size:11px}.mini-list{display:grid;gap:14px}.mini-list>div{padding-top:14px;border-top:1px solid #eeece6}.mini-list>div:first-child{padding-top:0;border-top:0}.mini-list p{margin:8px 0 3px;font-size:11px;line-height:1.45}.mini-list small{color:var(--muted);font-size:9px}.settings-form{display:grid;gap:16px}.settings-section{padding:28px}.device-confirm-actions,.device-section-heading,.device-token-row{display:flex;align-items:center;justify-content:space-between;gap:16px}.device-section-heading h2,.device-section-heading h3,.device-token-row p{margin:0}.device-enrollment-panel{border-color:rgba(49,84,47,.24);box-shadow:0 18px 44px rgba(49,84,47,.1)}.device-label-grid{max-width:560px;margin:22px 0}.device-enrollment-qr{display:grid;grid-template-columns:minmax(240px,360px) 1fr;align-items:center;gap:32px;margin-top:24px}.device-enrollment-qr h3{margin-top:0;font-size:24px}.device-qr-frame{overflow:hidden;aspect-ratio:1;padding:12px;background:#fff;border:1px solid #dedcd4;border-radius:18px}.device-qr-frame img{display:block;width:100%;height:auto}.device-access-list,.device-token-list{display:grid;gap:14px}.device-access-list{margin-top:22px}.device-access-card{display:grid;gap:16px;padding:20px;border:1px solid #e6e3dc;border-radius:14px;background:#fbfaf7}.device-access-card h3,.device-access-card p{margin:0}.device-token-row{min-height:46px;padding-top:12px;border-top:1px solid #e6e3dc}.device-confirm-actions{justify-content:flex-start}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px}.form-grid small{color:var(--muted);font-size:9px}.delivery-address-field{grid-column:1/span 3;grid-row:1}.delivery-phone-field{grid-column:4;grid-row:1}.delivery-fs-field{grid-column:1;grid-row:2}.delivery-cs-field{grid-column:2;grid-row:2}.delivery-driver-field{grid-column:3;grid-row:2}.delivery-route-order-field{grid-column:4;grid-row:2}.delivery-note-field{grid-column:1/span 2;grid-row:3}.delivery-driver-note-field{grid-column:3/span 2;grid-row:3}.delivery-outcome-button{min-height:38px;padding:0 12px;color:#111;border:1px solid rgba(31,32,28,.28);border-radius:var(--control-radius);cursor:pointer;font-size:12px;font-weight:800}.delivery-outcome-button:disabled{cursor:wait;opacity:.55}.delivery-outcome-button[aria-pressed=true]{box-shadow:inset 0 0 0 2px #111,0 5px 14px rgba(31,32,28,.1)}.delivery-outcome-button-ok{background:rgba(76,175,80,.7)}.delivery-outcome-button-nok{background:rgba(255,193,7,.7)}.delivery-outcome-button-reset{background:#efeee9}.switch-row{min-height:70px;margin-top:22px;padding:17px 0 0;display:flex;align-items:center;justify-content:space-between;gap:20px;border-top:1px solid #eceae4}.switch-row>span{display:grid;gap:4px}.switch-row strong{font-size:12px}.switch-row small{max-width:640px;color:var(--muted);font-size:10px;line-height:1.45}.switch-row input[type=checkbox]{position:relative;width:42px;min-width:42px;height:24px;min-height:24px;padding:0;appearance:none;cursor:pointer;border:0;border-radius:999px;background:#ceccc5;transition:background .2s}.switch-row input[type=checkbox]:after{content:"";position:absolute;width:18px;height:18px;left:3px;top:3px;border-radius:50%;background:#fff;box-shadow:0 2px 4px rgba(0,0,0,.17);transition:transform .2s}.switch-row input[type=checkbox]:checked{background:var(--green)}.switch-row input[type=checkbox]:checked:after{transform:translateX(18px)}.settings-save{position:sticky;bottom:16px;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;gap:20px;background:rgba(255,255,255,.9);border:1px solid var(--line);border-radius:8px;box-shadow:0 14px 34px rgba(31,32,28,.12);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.settings-save span{color:var(--muted);font-size:10px}.knowledge-page{max-width:1380px}.knowledge-stack{display:grid;gap:42px}.knowledge-group{display:grid;gap:18px}.knowledge-group-header{padding:0 2px;display:flex;align-items:flex-end;justify-content:space-between;gap:24px}.knowledge-group-header h2{margin-bottom:8px;font-size:24px;letter-spacing:-.035em}.knowledge-group-header .muted{max-width:760px;margin-bottom:0;font-size:13px}.telegram-knowledge-group{padding-top:34px;border-top:1px solid var(--line)}.knowledge-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:16px}.knowledge-card{padding:24px;display:grid;gap:18px}.knowledge-card-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.knowledge-card-heading h3{margin-bottom:6px;font-size:16px}.knowledge-card-heading p{margin-bottom:0;color:var(--muted);font-size:10px;line-height:1.45}.compact-switch{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:9px;font-weight:700}.compact-switch input{width:18px;min-height:18px}.knowledge-rule-editor{display:grid;gap:8px}.knowledge-rule-editor>span{font-size:11px;font-weight:700}.knowledge-rule-editor textarea{min-height:188px;font-size:11px;line-height:1.55}.knowledge-facts{padding:13px 14px;border:1px solid #ebe9e2;border-radius:7px;background:#faf9f6}.knowledge-facts summary{cursor:pointer;color:var(--green-dark);font-size:10px;font-weight:800}.knowledge-facts p{margin:10px 0;color:var(--muted);font-size:9px;line-height:1.45}.knowledge-facts textarea{background:#fff;font-size:9px;line-height:1.5}.knowledge-card-footer{min-height:42px;display:flex;align-items:center;justify-content:space-between;gap:16px}.knowledge-card-footer span{margin:0;font-size:9px}.order-badges{flex-wrap:wrap;gap:5px}.order-badges,.order-pill{display:inline-flex;align-items:center}.order-pill{width:fit-content;min-height:22px;padding:3px 8px;border:1px solid #dfddd5;border-radius:5px;color:#5f5e57;background:#f6f5f1;font-size:9px;font-weight:800;line-height:1.2;white-space:nowrap}.order-status-confirmed{color:var(--green-dark);border-color:#cad9c7;background:var(--green-pale)}.order-status-cancelled{color:var(--red);border-color:#efd0cc;background:var(--red-pale)}.order-status-pending-import{color:#7c5918;border-color:#eadcae;background:var(--yellow-pale)}.delivery-status-pending{color:#6f571b;border-color:#eadcae;background:var(--yellow-pale)}.delivery-status-delivered{color:var(--green-dark);border-color:#cad9c7;background:var(--green-pale)}.delivery-status-not_delivered{color:var(--red);border-color:#efd0cc;background:var(--red-pale)}.order-route-national{color:#6f571b;border-color:#eadcae;background:var(--yellow-pale)}.order-route-international{color:#3f5871;border-color:#cad9e7;background:#eaf2f8}.order-special{color:#8d4b21;border-color:#edcdbb;background:var(--orange-pale)}.android-orders-panel{--android-blue:#096496;--android-green:rgba(76,175,80,0.7);--android-orange:rgba(255,193,7,0.7);--android-red:#ff5722;--android-even-row:#e0e0e0;--android-selected-row:rgba(200,200,100,0.78);--android-priority-row:rgba(250,220,220,0.86);padding:0;overflow:hidden;border:0;border-radius:0;box-shadow:none}.android-orders-wrap{overscroll-behavior-x:contain}.android-orders-table{min-width:980px;border-collapse:separate;border-spacing:0;table-layout:fixed}.android-orders-table thead{background:transparent}.android-orders-table th{position:relative;height:54px;padding:0 12px;color:#5d5b54;border-bottom:2px solid #111;font-size:10px;letter-spacing:.065em;vertical-align:middle}.orders-column-resizer{position:absolute;z-index:2;top:8px;right:-5px;bottom:8px;width:10px;display:block;touch-action:none;cursor:col-resize}.orders-column-resizer:after{content:"";position:absolute;top:3px;right:4px;bottom:3px;width:1px;background:#b9b7af;opacity:0;transition:background .15s,opacity .15s}.android-orders-table th:hover .orders-column-resizer:after,.is-resizing-orders .orders-column-resizer:after,.orders-column-resizer:focus-visible:after{background:#55534d;opacity:1}.is-resizing-orders{cursor:col-resize;-webkit-user-select:none;user-select:none}.android-orders-table th:first-child{padding-left:10px;padding-right:6px}.android-orders-table td{min-height:76px;padding:10px 12px;border-top:0;border-bottom:2px solid #111;background:#fff}.android-orders-table td:first-child,.android-orders-table th:first-child{position:sticky;z-index:2;left:0}.android-orders-table td:last-child,.android-orders-table th:last-child{position:sticky;z-index:2;right:0}.android-orders-table thead th:first-child,.android-orders-table thead th:last-child{z-index:4;background:#fff}.android-orders-table td:last-child,.android-orders-table th:last-child{padding-right:8px;padding-left:6px}.android-orders-table tbody tr:nth-child(odd) td{background:var(--android-even-row)}.android-orders-table tbody tr.android-order-row-priority td{background:var(--android-priority-row)}.android-orders-table tbody tr:not(.android-order-row-priority):focus-within td,.android-orders-table tbody tr:not(.android-order-row-priority):hover td{background:var(--android-selected-row)}.android-orders-table tbody tr:last-child td{border-bottom:0}.android-order-identity{min-width:184px;display:flex;align-items:stretch;gap:9px}.android-order-number-cell{padding-left:10px!important;padding-right:6px!important}.android-order-number-cell .android-order-state{width:100%;min-width:0}.android-order-state{min-width:48px;min-height:48px;padding:4px 7px;display:inline-grid;place-items:center;align-self:stretch;color:#fff;background:var(--android-blue);font-family:DM Sans,ui-sans-serif,system-ui,sans-serif;font-size:15px;font-weight:500;line-height:1;text-align:center;white-space:nowrap;border:0;cursor:default}button.android-order-state{cursor:pointer}.android-order-state-ok{color:#111;background:var(--android-green)}.android-order-state-nok{color:#111;background:var(--android-orange)}.android-order-state-cancelled,.android-order-state-missing-location{color:#111;background:var(--android-red)}.android-order-state-confirmed,.android-order-state-pending{background:var(--android-blue)}.android-order-identity-copy{min-width:0;display:grid;align-content:center;justify-items:start;gap:4px}.android-order-identity-copy .order-pill,.android-order-identity-copy .table-subline{margin-top:0}.android-order-title-line{display:flex;flex-wrap:wrap;align-items:center;gap:4px}.android-order-meta{min-height:74px;display:grid;grid-template-columns:22px minmax(0,1fr);align-items:stretch;gap:7px}.order-token-stack{min-width:0;display:grid;grid-template-rows:repeat(3,22px);align-content:start;gap:4px}.order-token-slot{min-width:0;min-height:22px;display:flex;align-items:center}.order-token-placeholder{width:1px;height:22px;display:block}.order-origin-token{width:22px;height:22px;display:inline-grid;place-items:center;border:1px solid;border-radius:5px;align-self:end;justify-self:start}.order-origin-android{color:#46693f;border-color:#cbd9c7;background:#edf5eb}.order-origin-web{color:#3f5871;border-color:#cad9e7;background:#eaf2f8}.android-order-route-position{color:var(--muted);font-size:8px;font-weight:800;white-space:nowrap}.copyable-value{max-width:100%;display:flex;align-items:center;gap:4px}.copyable-value-subline{margin-top:3px}.copyable-value .table-subline{margin-top:0}.copy-data-button{width:22px;min-width:22px;height:22px;padding:0;display:grid;place-items:center;color:#6b6962;border:0;border-radius:4px;background:rgba(255,255,255,.76);cursor:pointer;opacity:0;pointer-events:none;transform:translateX(-2px);transition:color .16s,opacity .16s,transform .16s}.copy-data-button[data-copied=true],.copyable-value:focus-within .copy-data-button,.copyable-value:hover .copy-data-button{opacity:1;pointer-events:auto;transform:translateX(0)}.copy-data-button:hover,.copy-data-button[data-copied=true]{color:var(--green-dark);background:var(--green-pale)}.android-order-boxes{display:inline-flex;flex-wrap:wrap;align-items:center;gap:2px}.android-order-box{min-height:28px;padding:4px 8px;display:inline-flex;align-items:center;color:#111;font-size:13px;font-weight:800;line-height:1;white-space:nowrap}.android-order-box-fs{background:var(--android-green)}.android-order-box-cs{background:var(--android-orange)}.android-order-box-other{color:#fff;background:var(--android-blue)}.android-order-address{display:block;color:#111;font-size:12px;font-weight:700;line-height:1.35}.android-order-notes{max-width:100%;margin-top:5px;display:grid;gap:3px}.android-order-note-line{min-width:0;padding:4px 6px;display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:6px;border-left:3px solid;font-size:10px;line-height:1.3}.android-order-note-line>span{font-size:7px;font-weight:800;letter-spacing:.07em;text-transform:uppercase}.android-order-note-line>strong{min-width:0;overflow:hidden;font-size:10px;line-height:1.3;text-overflow:ellipsis;white-space:nowrap}.android-order-note-line-order{color:var(--android-red);border-color:var(--android-red);background:rgba(255,87,34,.08)}.android-order-note-line-driver{color:#315d78;border-color:var(--android-blue);background:rgba(9,100,150,.08)}.android-orders-table .button-secondary,.android-orders-table .icon-button{color:#47434d;border:1px solid #535353;background:#fff7ff}.android-order-edit{width:30px;height:30px}.order-row-actions{min-height:66px;display:grid;grid-template-rows:repeat(2,30px);justify-content:end;gap:6px}.order-action-slot{width:30px;height:30px;display:grid;place-items:center}.android-orders-table .button-secondary:hover:not(:disabled),.android-orders-table 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